Frequently Asked Questions
Everything you need to know about achieving smooth, salon-quality skin at home.
How long does it take to see results with Secretreza?
Most users notice a visible reduction in hair growth after just 3-4 treatments, with full permanent results typically achieved after 12 weeks of consistent use.
Is the Secretreza handset safe for all skin types?
Our IPL technology is safe for a wide range of skin tones; however, it is most effective on light to medium skin tones with dark hair. We recommend checking our skin tone chart before purchasing.
What is your shipping policy?
We offer free standard insured shipping on all orders worldwide. Orders are typically processed within 24-48 hours and delivered within 7-12 business days.
Does the treatment hurt?
Unlike clinical laser treatments or waxing, Secretreza is designed to be virtually painless. Most users describe the sensation as a slight warming of the skin.
Do you offer a money-back guarantee?
Yes, we offer a 90-day 100% Money-Back Guarantee. If you don't see results after using the device as directed, you can return it for a full refund.
How often should I use my handset?
For best results, we recommend using your Secretreza handset once a week for the first 12 weeks. After this period, you may use it once a month for touch-ups as needed.