Returns & Exchanges

At Secretreza, we want you to be completely satisfied with your smooth skin journey; if you are not happy with your results, we offer a 90-day money-back guarantee.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and proof of purchase to begin the return process.

• 2.
  Prepare Your Package

  Ensure the laser handset and all original accessories are securely packed in their original packaging to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the device, your refund will be processed back to your original payment method within 5-7 business days.